Shipping policy
Shipping Policy
Last updated: December 13, 2025
At Gnarly Beach, we’re committed to getting your gear to you as quickly and smoothly as possible. Below you’ll find everything you need to know about how and when your order ships.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please note: During high-volume periods (product launches, holidays, promotions), processing times may be slightly longer.
Domestic Shipping (Canada / United States)
We currently ship to:
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Canada
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United States
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Expedited Shipping (if available): 2–5 business days
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
We offer international shipping to select countries.
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Delivery times vary by destination
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Shipping rates and options will be displayed at checkout
Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Gnarly Beach is not responsible for delays caused by customs processing.
Shipping Carriers
We partner with reliable carriers such as:
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Canada Post
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USPS
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UPS
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DHL
Carrier selection is based on destination and shipping method.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout.
Gnarly Beach is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, we may require an additional shipping fee to resend the order.
Lost or Stolen Packages
Gnarly Beach is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you believe your package is lost in transit, please contact the carrier directly. We’re happy to assist where possible.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occur due to weather, carrier issues, or unforeseen circumstances. Gnarly Beach is not responsible for shipping delays beyond our control.
Contact Us
If you have any questions about shipping or your order, please contact us at:
📧 info@gnarlybeach.com
🌐 https://gnarlybeach.com